Social Manager Help Center

Complete guide to managing your social media presence, creating posts, and engaging with your audience across multiple platforms

Quick Start Guide

Welcome to the Agent Teammate Social Manager, your comprehensive social media management solution. This help center will guide you through connecting your social accounts, creating engaging posts, and managing your social presence effectively.

Getting Started

New to Social Manager? Start with Social Channels to connect your social media accounts, then explore post creation and scheduling features.

Help Topics

Social Channels

Complete guide to connecting and managing your social media accounts such as Facebook and Instagram.

View Guide

Post Management

Learn how to create, edit, schedule, and publish social media posts across your connected channels.

View Guide

Content Calendar

Plan and visualize your social media strategy with the built-in content calendar.

View Guide

Key Features

Social Management Capabilities

  • Multi-Platform Support: Manage Facebook, Instagram, and other social platforms from a single interface
  • Post Creation: Create engaging posts with text, images, and videos
  • Scheduled Publishing: Plan and schedule posts for optimal engagement times
  • Post Analytics: Track performance and engagement metrics for all your social content
  • Content Calendar: Visualize and plan your social media strategy
  • Real Estate Templates: Access specialized templates designed for real estate marketing

Social Media Benefits

  • Streamlined social media workflow from a single dashboard
  • Consistent posting schedule across all platforms
  • Enhanced audience engagement through targeted content
  • Time-saving with batch creation and scheduling features
  • Comprehensive performance tracking and analytics
  • Seamless integration with other Agent Teammate applications

Best Practices

Social Media Guidelines

  • Consistent Posting: Maintain a regular posting schedule for better audience engagement
  • Platform-Specific Content: Tailor your content for each social platform's audience
  • Engagement Strategy: Respond promptly to comments and messages to build relationships
  • Content Mix: Blend promotional content with helpful information and engaging stories
  • Visual Quality: Use high-quality images and videos to enhance your posts
  • Hashtag Strategy: Research and use relevant hashtags to increase content discoverability

Advanced Features

Analytics & Reporting

Track the performance of your social media posts with detailed analytics. Measure engagement, reach, and audience growth to refine your social strategy.

Learn more about Social Media Analytics.

AI-Assisted Content Creation

Leverage AI tools to help create engaging social media content, generate post ideas, and optimize your posting schedule for maximum reach.

Learn more about AI Content Features.

Common Questions

How do I connect my Facebook business page?

Solution: Navigate to the "Channels" section, click "Connect to Facebook," log in when prompted, select your business page(s), and approve the necessary permissions. Your page will then be connected and ready to use.

How far in advance can I schedule posts?

Solution: You can schedule posts up to 6 months in advance. This allows for long-term content planning and ensures consistent posting even during busy periods.

Can I post to multiple platforms simultaneously?

Solution: Yes! Social Manager allows you to create a single post and publish it across multiple connected social platforms at once. You can also customize the content slightly for each platform if needed.

How do I view my post analytics?

Solution: Go to the "Posts" section, find your post, and click the "View" icon (eye symbol). The analytics panel will display key metrics including reach, engagement, likes, shares, and comments.

Related Topics

Social Channels Post Management Content Calendar